Planning Corporate Card Review for Microsoft Dynamics 365

Corporate-card review is a transaction-level control: finance needs to understand who made a charge, why it served the business, what evidence supports it, and how the organization will account for it. Planning this handoff around Microsoft Dynamics 365 means checking your organization’s actual accounting setup and surrounding review procedures. The integration catalog identifies a possible finance workflow and retention of approval details; it does not establish that a connection or a particular card review capability is currently available.

Build the review around individual charges

Do not let a monthly card statement total replace review of the underlying activity. For every charge in scope, establish an identifier, cardholder, transaction date, merchant, amount and currency, business purpose, receipt or evidence reference, proposed account or category, and review state. Include the card or statement reference when it is part of the organization’s process, while limiting access to sensitive payment details. Decide how credits, reversals, recurring charges, and disputes appear so they are not confused with ordinary purchases.

Assign decisions and escalation paths

The cardholder can provide context and evidence, but should not be the only reviewer deciding whether an exception is acceptable. Set responsibilities for confirming business need, validating evidence, reviewing coding, and escalating possible policy issues. Define when a manager, finance reviewer, or another designated owner must act, and establish a route for a charge the cardholder does not recognize. A process should make the decision and its basis visible without presuming the target accounting system can enforce a particular approval sequence.

• Specify a due date and owner for each statement or transaction population.
• Separate missing evidence, disputed charges, coding questions, and policy exceptions.
• Record reviewer decisions and why a charge was returned, corrected, or accepted.
• Protect card details and share only the identifiers needed for accounting review.

Example: a split charge with unclear purpose

A cardholder submits a $642.00 merchant charge with a receipt showing a $402.00 team meal and a $240.00 personal item purchased in the same visit. The receipt confirms the total but does not make the full transaction a business expense. The reviewer should ask the cardholder for clarification, determine the organization’s documented treatment for the personal portion, and route it to the appropriate owner. Keep the full card charge visible while recording the reviewed business and non-business portions according to policy. Do not code the full amount to a business category merely to make the statement total reconcile.

Validate the workflow against real exceptions

Test coverage and reconciliation separately

Use a small sample with a routine purchase, a missing receipt, a credit or reversal, a disputed charge, and an item near the period cutoff. Check that the reviewer can trace the card charge to its context and see the outcome, while a separate total check confirms the transaction population agrees with the relevant statement or source record. Verify field availability, permissions, and the manual or technical handoff in your actual Microsoft Dynamics 365 environment instead of inferring a workflow from the product name.

1. Match the transaction identifier, date, amount, currency, and cardholder.
2. Review the purpose, receipt, coding, approval context, and any split.
3. Compare in-scope charges and credits to the agreed statement population.
4. Assign unresolved items, check corrections, and record final reviewer sign-off.

Use outcomes to improve card controls

At the end of each cycle, examine repeat missing receipts, ambiguous business purposes, coding corrections, and delayed disputes. Determine whether the cause is unclear cardholder guidance, an unsuitable deadline, or a reviewer assignment gap. Update the instructions and exception owners, then confirm changes with the relevant finance and card program stakeholders. A consistent record of the original charge, evidence, decision, and follow-up makes future reviews more useful than a simple marked-as-reviewed status.